How we collect, use and protect your personal information. Last updated April 2026.
We understand how important it is to protect your personal information. This document sets out our privacy commitment in respect of personal information we hold about you and what we do with that information.
Our commitment is to abide by the Privacy Principles set out in the Privacy Act 2020 and all other applicable laws.
References in this Privacy Policy to "we", "us" and "our" means Finnovo Finance Limited acting through a Financial Adviser.
By providing us with personal information, engaging us to provide you with services, or by using our website, you consent to the collection, use, storage and disclosure of personal information in accordance with this Privacy Policy.
We may change our Privacy Policy from time to time by publishing an updated version on this page, to reflect changes in the law and our business needs.
Personal information means information that identifies, or is capable of identifying, you, for example your name, date of birth, address, contact details, account details and occupation. If you engage us to provide services, we may also collect information about your financial situation or goals.
We collect your personal information for the purposes of providing our services and our relationship with you, including:
If you do not wish to receive marketing information, you may opt out at any time by notifying us.
Generally we collect your personal information directly from you through our website, enquiry forms, and conversations with you. We may also collect it from:
We generally rely on you to ensure the information we hold is accurate. If any of your details change, please let us know as soon as possible.
We may disclose your personal information where necessary to NZFSG, product providers, prospective lenders, referral partners, contractors, regulators, auditors, your employer, referees, credit reporting agencies, identity verification agencies, and any other person or entity authorised by you or the Privacy Act.
We may use cloud storage located outside New Zealand and may disclose personal information to NZFSG, related bodies, and third-party service providers located overseas for the purposes listed above.
Cookies: When you access our website, we may send a cookie to your computer to recognise your device on future visits and analyse traffic patterns.
Security: As our website is linked to the internet, we cannot guarantee the security of information transmitted online.
Third-party links: Our website may contain links to third-party websites. We are not responsible for those websites' privacy practices.
You are not required to provide personal information, but if you choose not to, it may affect our ability to provide services to you and your ability to obtain products from providers.
You may access and request correction of any personal information we hold about you at any time by contacting us. We may charge a fee for our reasonable costs of retrieving and supplying that information.
If you have any questions about this Privacy Policy or your personal information, please contact us: